What if your clients could extend the unique experience they had at your spa in their own homes?
We know that a successful customer experience naturally extends to the choice of take-home products, a key profitability lever for your wellness center.
👉 With YOUR CUSTOM relaxation TUTORIAL, your client finds all YOUR rituals & products at home, for an EXTENSION of the RECEIVED wellness experience.
👉 Co-created with our wellness expert Fabienne Crocq, these tutorials offer tips, self-massages, and setting up a zen space with recommendations for YOUR PRODUCTS, whether cosmetics, homemade products, infusions/teas, or accessories.
When your client comes to you, they are primarily looking for a WELLNESS EXPERIENCE, a moment of letting go, AND NOT A CREAM (otherwise they would go to Sephora).
After working in the field, clients often told me how much they wanted to recreate what they had experienced at home. And this often involves STIMULATING THE SENSES. Because when a client enters your space, what will immediately soothe them? A scent that relaxes the mind as soon as the door opens, a zen and relaxing decor at first glance, soft music at the reception and during the treatment, your warm and calm touch, scents that act on the mind, and tastes that stimulate with your cosmetics and drinks.
This is what our relaxation tutorials offer: to rediscover a wellness experience at home, in complete privacy, with expert advice and YOUR PRODUCTS that will stimulate their senses.
To extend the treatment and facilitate smoother sales
* Text writing option: full writing of product descriptions and added pages:
You don’t have commercial text for the inclusion of your products and/or pages, and don’t know how to do it? No worries, I offer to write them for you with this option!
INCLUDED: a 1-hour phone exchange
We will discuss together:
* What your current strategic sales need is
* Which treatments, products and/or services you wish to highlight
DELIVERY of the personalized tutorial (web version and printed version - 200 units) within 7 to 15 days, subject to availability.
Want to reward regular customers, optimize a specific commercial operation, or offer a differentiating service?
> Offer your own RELAXATION KIT, with the Mandala Tote Bag, the Relaxation Tutorial, and YOUR PRODUCTS
> Complete with accessories available in our e-boutique if you wish
Accessory-Free Kit: 1 Mandala Tote Bag and 1 printed relaxation tutorial*
Kit With Accessories: 1 Mandala Tote Bag, 1 printed relaxation tutorial*, 1 or 2 accessories (Mandala cup, beauty accessories, decoration, book)
* Refer to the “Custom Tutorial” offer for the creation of your custom tutorial if you wish
INCLUDED: a 1-hour phone exchange
We will discuss together:
* What your current strategic need is: for which targets and how
* Which products you wish to highlight
During these 2 hours, we will cover:
*Without roadmap
THEME 1: BOOST RETAIL
We will see together how to improve your retail sales with a relaxation tutorial (specific actions according to your product ranges)
THEME 2: BOOST CUSTOMER JOURNEY
We will see together how to improve the wellness experience with a relaxation tutorial within your customer journey (advice on introducing the concept at different key points of your customer journey).
THEME 3: BOOST REBOOKING
We will see together how to build a self-care discourse around the concept of the relaxation tutorial and how to explain to your clientele the importance of daily self-care to make them want to return to you.
OR 3-month Package
Roadmap update if needed
1 WhatsApp or Instagram conversation (20 min)
Ad hoc follow-up after launch
Roadmap update by the client if needed
